He went on to speculate about the origin of the nude pictures: “Were they obtained from compromised devices without the knowledge or consent of the owner? They certainly don’t look like anything that would be loaded into a ticketing system.”
CSOonline approached mSpy for comment on the breach and to ask what advice it had for its customers, but we’re yet to hear back from the firm. We also asked Zendesk to comment on whether or not mSpy’s use of its technology fell within its terms of service, so far without success.
‘Stalkerware’
mSpy – which the leaks reveal is owned by owned by Brainstack, a Ukrainian IT company – is mobile and computer monitoring software designed for parental control and employee monitoring. The technology, first released in 2010, is available on iOS, Android, Windows and macOS.