Even today, some live travel data is not available on some platforms, such as the official website and the TfL Go app. Information on train stations and travel planning, on the other hand, is still accessible.
However, according to TfL, the cyberattack did not affect public transport operations. Despite the disruptions, London’s transport network is working “as usual,” it said.
Is customer data affected?
On September 12, TfL updated its statement to note that, “although there has been very little impact on our customers so far, the situation is evolving, and our investigations have identified that certain customer data has been accessed. This includes some customer names and contact details, including email addresses and home addresses where provided.”